Airport authorities in Kazakhstan appealed to travelers for necessary documents
In light of recent developments, Kazakhstani citizens planning to depart from Astana and Almaty airports on the night of August 1 to 2 are advised to prepare in advance for potential disruptions in digital government services.
The Kazakhstani government is modernizing its electronic infrastructure, introducing a new technological platform called QazTech as the foundation for the development of the updated eGov 3.0 portal. However, the specific reason for the temporary unavailability of digital government services for Kazakhstani citizens departing from Almaty and Astana on August 2, 2023, remains unclear.
While the exact cause of the disruption is not known, it is worth noting that other countries in the region have implemented internet shutdowns or limitations in connection with protests, security measures, or supposed technical maintenance. Without explicit information from Kazakhstan’s government, the disruption could be due to planned maintenance, technical issues, or temporary government policy measures, but this remains speculative.
In response to this situation, passengers are advised to complete all necessary operations on the state services portals before the start of the technical break and have paper versions of documents to avoid inconvenience. Additionally, passengers are advised to have their original identification documents when visiting the airport, as access to the 'Digital Documents' service may be temporarily limited.
Access to main electronic services, including the eGov.kz portal, eGov Mobile application, e-Otinish, E-license, Open Government portals, services of the National Certification Center of the Republic of Kazakhstan (NCC RK), and state services provided through banking applications and other integrated platforms will be limited during this period.
Updates on the official resources of airports and eGov.kz should be followed for the most accurate and up-to-date information. The technical works on digital government services in Kazakhstan will continue on August 2, from 02:00 to 06:00, with the aim of ensuring the smooth operation of websites.
While this situation may present some challenges, it is important to remember that the government is working to modernize its infrastructure and improve digital services for its citizens. Despite some setbacks, the goal of full digitalization without flaws is still being pursued, although it may take several more years to achieve in some areas.
If you require detailed or confirmed information about this event, I recommend consulting official announcements from Kazakhstan’s government or reliable regional news sources for that specific date.
In light of the ongoing modernization of Kazakhstan's digital infrastructure, passengers should prepare for potential disruptions in their proposed travel and lifestyle, as access to services like eGov 3.0 may be affected by the temporary unavailability of digital government services. Additionally, as travelers may face temporary limitations in utilizing digital documents, it's essential to have physical copies of identification documents when departing from Astana and Almaty airports on August 2, 2023.
